Automated actions
Never miss a communication or task update opportunity.
Consistent experience
Ensure a premium experience on every customer interaction.
Increase retention
Improve customer return rates with planned and regulated communication.
Consistent customer care.
Titan CRM allows dealerships to implement consistent customer service processes across all departments, send communications, or allocate actions directly from within the DMS, and automatically record all forms of contact with the customer.
Key features to power your business.
Titan CRM ensures planned, regular, automated customer communications bespoke to your business.
Triggered workflows
Create multi-stage communication or action workflows for improved experience.
Creating workflows for how each department interacts with customers, Titan acts on automated DMS triggers and targeted campaigns to ensure that all customer contact is complete and consistent.
Increase your customer retention and manufacturer CSI through an integrated and complete CRM.
Diverse communication
Trigger email, SMS, letter or task actions automatically.
Developing customer campaigns from within Titan DMS enables you to automate your customer experience based on the specific requirements of your dealership and the manufacturer.
Oversee every message being sent or automate it completely for no staff involvement – the choice is yours.
Single step functionality
CRM allows one off communication such as sale alerts, events, or vehicle launches.
Titan CRM is effective for one-off campaigns and messages: invite customers to a new vehicle launch; wish customers a cheerful time during the festive season; or advise customers of a 3-day runout sale.
Titan CRM can facilitate all these communications and more.
Manage with clarity
Titan CRM ensures planned, regular, automated customer communications bespoke to your business.
Titan DMS offers 150+ standard system reports plus the ability to create custom reports across all departments.
Receive the exact reports you need, at the moment you need them on a device that suits and to whoever you choose.
To add a visual dashboard to your data insights check out our Dealer Analytics extension.
Titan Reports
Titan Reports offers a comprehensive suite of real-time reports for the insights you need to make informed decisions.
Learn moreDealer Analytics
Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.
Learn more
Analytics dashboard.
To add a visual dashboard to your data insights, Dealer Analytics provides the same real-time access your DMS affords, whilst delivering it within an online customisable dashboard ready to view whenever you are.
Customer insights.
Real stories, real results—see why our customers believe in what we deliver.
Titan is all-encompassing so we aren’t having to find cheaper solutions elsewhere to compensate for missing items.
Product
extensions.
Titan's core DMS offers a comprehensive solution that powers all dealership departments.
This core software can be enhanced to meet individual requirements with our range of enterprise product extensions.
Parts eCommerce
Parts eCommerce seamlessly connects your online sales and your parts warehouse - with just one click!
Learn moreDealer Prospects
Dealer Prospects drives all aspects of the lead management and customer contact process on the go.
Learn moreTitan Academy
Titan Academy is a guided online learning centre that ensures your team's expertise across any functionality.
Learn moreDealer Analytics
Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.
Learn moreTechnician Timeclock
Technician Timeclock provides a more efficient, personalised clocking experience either offsite or at the work bay.
Learn moreVehicle Barcoding
Vehicle Barcoding offers a mobile solution for efficient stocking, workshop tracking, and managing your vehicle inventory.
Learn moreService Quote Approval
Service Quote Approval offers itemised quotes with supporting images, videos, and documents directly from the RO screen.
Learn moreTitan Data Nexus
Titan Data Nexus consolidates dealership or group data needs through a secure platform for real-time business intelligence tools.
Learn moreDealer Parts
Dealer Parts is a trading hub that provides a complete solution for automotive manufacturers, dealers, and trade customers.
Learn moreDealer Appraisal
Dealer Appraisal offers full information at inspection for accurate valuations and faster listing of used vehicles.
Learn moreParts Barcoding
Parts Barcoding streamlines warehouse logistics to ensure the right part is available for the right customer at the right time.
Learn moreMedia Storage Plus
Media Storage Plus streamlines workflow and enhances productivity by transforming management of media files.
Learn moreWhat would you
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