Increased upsell
Upsell with automatic additional line items or promotional opportunities.
Enhanced CX
Rich media quote attachments and digital authorisation for customer convenience.
More approvals
One-click authorisation with rich-media support items increases conversion rates.
One click approval.
Service Quote Approval enables Service Advisors to provide itemised quotes, supported with digital media files, and upsell opportunities or promotions to customers for single-click approval.
Key features to power your business.
Service Quote Approval addresses all the requirements of the busiest departments and offers visibility and reporting that enables productive management.
Customised communication
Simple tracking for accurate productivity and efficiency reporting.
Maintain brand integrity with workshop-level customisation of all SMS and email messages.
Line level authorisations
Customers can authorise or decline individual job lines on their quotes.
Offer customers the flexibility to accept additional line items on their quotes.
Make use of silent salesperson upsells, supported by rich media files, as standard on service quotes that customers are in control to accept or decline as required.
Comprehensive reporting
View and manage whole process from quote to resolution or follow-up.
System reports provide visibility of quotes sent out, along with their status, such as sent, resent, final reminder, approved, or declined.
Use this information to ensure follow-ups are happening in a consistent manner to improve workshop loading
Real-time authorisation
Approvals automatically update the DMS for a comprehensive audit trail.
All authorisations are sent back to the DMS automatically, offering real-time tracking for expedited works and comprehensive audit purposes.
Automated efficiency
Automated tasks are assigned to staff upon authorisation receipt for efficient workflow.
Service Quote Approval drives automated customer authorisation to the next level.
Service Advisors are enabled to provide itemised quotes with supporting media, while maintaining real-time tracking and efficiency throughout the process.
Digital access
Customers can review quotes on any internet-supported device for greater reach and connectivity.
Engage with the customer remotely at a time that suits them for improved service CSI scores.
Manage with clarity
Service Quote Approval addresses all the requirements of the busiest departments and offers visibility and reporting that enables productive management.
Titan DMS offers 150+ standard system reports plus the ability to create custom reports across all departments.
Receive the exact reports you need, at the moment you need them on a device that suits and to whoever you choose.
To add a visual dashboard to your data insights check out our Dealer Analytics extension.
Titan Reports
Titan Reports offers a comprehensive suite of real-time reports for the insights you need to make informed decisions.
Learn moreDealer Analytics
Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.
Learn more
Analytics dashboard.
To add a visual dashboard to your data insights, Dealer Analytics provides the same real-time access your DMS affords, whilst delivering it within an online customisable dashboard ready to view whenever you are.
Customer insights.
Real stories, real results—see why our customers believe in what we deliver.
I’m paying the same money as before but getting a system I trust, helpdesk support, better reporting and a wider range of functions.
Product
extensions.
Titan's core DMS offers a comprehensive solution that powers all dealership departments.
This core software can be enhanced to meet individual requirements with our range of enterprise product extensions.
Vehicle Barcoding
Vehicle Barcoding offers a mobile solution for efficient stocking, workshop tracking, and managing your vehicle inventory.
Learn moreTechnician Timeclock
Technician Timeclock provides a more efficient, personalised clocking experience either offsite or at the work bay.
Learn moreTitan Academy
Titan Academy is a guided online learning centre that ensures your team's expertise across any functionality.
Learn moreParts Barcoding
Parts Barcoding streamlines warehouse logistics to ensure the right part is available for the right customer at the right time.
Learn moreParts eCommerce
Parts eCommerce seamlessly connects your online sales and your parts warehouse - with just one click!
Learn moreTitan Data Nexus
Titan Data Nexus consolidates dealership or group data needs through a secure platform for real-time business intelligence tools.
Learn moreDealer Appraisal
Dealer Appraisal offers full information at inspection for accurate valuations and faster listing of used vehicles.
Learn moreDealer Prospects
Dealer Prospects drives all aspects of the lead management and customer contact process on the go.
Learn moreDealer Parts
Dealer Parts is a trading hub that provides a complete solution for automotive manufacturers, dealers, and trade customers.
Learn moreMedia Storage Plus
Media Storage Plus streamlines workflow and enhances productivity by transforming management of media files.
Learn moreDealer Analytics
Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.
Learn moreWhat would you
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