Visibility
Clear scheduling, visualisation and reporting enables proactive management.
Upsell
Identify upsell opportunities at each stage of the service process.
OEM integrations
Integrated OEM service menus improves workflow efficiency and reduces mistakes.
Servicing with clarity.
Titan Service provides visibility of the entire service department, including technicians and job status, in a way that makes the control and monitoring of a workshop simple and insightful.
Key features to power your business.
Titan Service addresses all the requirements of the busiest departments and offers visibility and reporting that enables productive management.
Technician clocking
Simple tracking for accurate productivity and efficiency reporting.
Accessing a centralised terminal, technicians can log their work within three clicks.
Whether clocking for works, breaks or even non-productive time, Titan tracks your technicians every move in one centralised location
Repair order control
Maximise billing performance and highlight missed revenue opportunities.
Titan DMS enhances repair order control by automating workflows and tracking progress in real-time.
This improves accuracy, reduces errors, and ensures timely completion, leading to more efficient service operations and higher profitability for the dealership.
Automated accounting
Full costing and processing direct to General Ledger minimises data handling and mistakes.
Titan Service’s automated accounting function streamlines financial processes by automatically recording transactions and updating the ledger.
This reduces manual effort, minimises errors, and ensures real-time financial accuracy, improving efficiency and profitability for the dealership.
Recall notifications
OEM integration alerts and enables updates on warranty recalls directly to the DMS.
Titan’s integration with manufacturers provides direct access to warranty recall updates within the DMS.
When creating or opening a repair order, Titan alerts users to any recall notice via a popup.
Users can close the notice for later action or easily add the work to the repair order with a single click.
Customer retention
Service CRM workflows ensure timeliness and relevance of communication and task allocation.
Titan is a comprehensive dealer management system that unites departments through a centralised database, enhancing customer journeys to boost retention and repeat business.
Its automated CRM communication tool ensures timely, relevant messages (e.g., service reminders, recall notices) and assigns follow-up tasks to staff.
Upsell opportunities
Titan Service gives staff the opportunity to upsell at every stage of their service cycle.
Titan DMS enables upselling through integration into the service workflow.
This helps Service Advisors increase profitability while maintaining a smooth customer experience, boosting satisfaction and dealership revenue.
わかりやすい管理
Titan Service addresses all the requirements of the busiest departments and offers visibility and reporting that enables productive management.
Titan DMS には、150 種類以上の標準システムレポートに加えて、すべての部門にわたるカスタムレポートを作成できます。
必要なときに必要なレポートを、誰にでも合ったデバイスで、必要なときに受け取ることができます。
データインサイトに視覚的なダッシュボードを追加するには、ディーラーアナリティクス拡張機能をご覧ください。
Titan Reports
Titan Reports offers a comprehensive suite of real-time reports for the insights you need to make informed decisions.
さらに詳しくDealer Analytics
Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.
さらに詳しく
分析ダッシュボード。
データインサイトに視覚的なダッシュボードを追加するために、Dealer Analyticsでは、DMSが提供しているものと同じリアルタイムアクセスを提供すると同時に、いつでも表示できるオンラインのカスタマイズ可能なダッシュボードに表示します。
Customer insights.
Real stories, real results—see why our customers believe in what we deliver.
The team that delivered the training was great. They really fitted in with the team here and the fact they had dealership experience (rather than just software experience) was invaluable.
Product
extensions.
Titan's core DMS offers a comprehensive solution that powers all dealership departments.
This core software can be enhanced to meet individual requirements with our range of enterprise product extensions.
Parts Barcoding
Parts Barcoding streamlines warehouse logistics to ensure the right part is available for the right customer at the right time.
さらに詳しくDealer Prospects
Dealer Prospects drives all aspects of the lead management and customer contact process on the go.
さらに詳しくParts eCommerce
Parts eCommerce seamlessly connects your online sales and your parts warehouse - with just one click!
さらに詳しくMedia Storage Plus
Media Storage Plus streamlines workflow and enhances productivity by transforming management of media files.
さらに詳しくTitan Data Nexus
Titan Data Nexus consolidates dealership or group data needs through a secure platform for real-time business intelligence tools.
さらに詳しくDealer Analytics
Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.
さらに詳しくTitan Academy
Titan Academy is a guided online learning centre that ensures your team's expertise across any functionality.
さらに詳しくVehicle Barcoding
Vehicle Barcoding offers a mobile solution for efficient stocking, workshop tracking, and managing your vehicle inventory.
さらに詳しくTechnician Timeclock
Technician Timeclock provides a more efficient, personalised clocking experience either offsite or at the work bay.
さらに詳しくService Quote Approval
Service Quote Approval offers itemised quotes with supporting images, videos, and documents directly from the RO screen.
さらに詳しくDealer Appraisal
Dealer Appraisal offers full information at inspection for accurate valuations and faster listing of used vehicles.
さらに詳しくDealer Parts
Dealer Parts is a trading hub that provides a complete solution for automotive manufacturers, dealers, and trade customers.
さらに詳しくWhat would you
like to do next?
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