Workshop efficiency.

Titan Service automates processes, visualises workflows, and matches CRM campaigns with service delivery standards to increase customer experience and retention.

Titan Service
Visibility

Visibility

Clear scheduling, visualisation and reporting enables proactive management.

Upsell

Upsell

Identify upsell opportunities at each stage of the service process.

OEM integrations

OEM integrations

Integrated OEM service menus improves workflow efficiency and reduces mistakes.

Servicing with clarity.

Titan Service provides visibility of the entire service department, including technicians and job status, in a way that makes the control and monitoring of a workshop simple and insightful.

Key features to power your business.

Titan Service addresses all the requirements of the busiest departments and offers visibility and reporting that enables productive management.

Technician clocking

Technician clocking

Simple tracking for accurate productivity and efficiency reporting.

Accessing a centralised terminal, technicians can log their work within three clicks.

Whether clocking for works, breaks or even non-productive time, Titan tracks your technicians every move in one centralised location

Repair order control

Repair order control

Maximise billing performance and highlight missed revenue opportunities.

Titan DMS enhances repair order control by automating workflows and tracking progress in real-time.

This improves accuracy, reduces errors, and ensures timely completion, leading to more efficient service operations and higher profitability for the dealership.

Technician clocking

Automated accounting

Full costing and processing direct to General Ledger minimises data handling and mistakes.

Titan Service’s automated accounting function streamlines financial processes by automatically recording transactions and updating the ledger.

This reduces manual effort, minimises errors, and ensures real-time financial accuracy, improving efficiency and profitability for the dealership.

Recall notifications

Recall notifications

OEM integration alerts and enables updates on warranty recalls directly to the DMS.

Titan’s integration with manufacturers provides direct access to warranty recall updates within the DMS.

When creating or opening a repair order, Titan alerts users to any recall notice via a popup.

Users can close the notice for later action or easily add the work to the repair order with a single click.

Customer retention

Customer retention

Service CRM workflows ensure timeliness and relevance of communication and task allocation.

Titan is a comprehensive dealer management system that unites departments through a centralised database, enhancing customer journeys to boost retention and repeat business.

Its automated CRM communication tool ensures timely, relevant messages (e.g., service reminders, recall notices) and assigns follow-up tasks to staff.

Upsell opportunities

Upsell opportunities

Titan Service gives staff the opportunity to upsell at every stage of their service cycle.

Titan DMS enables upselling through integration into the service workflow.

This helps Service Advisors increase profitability while maintaining a smooth customer experience, boosting satisfaction and dealership revenue.

จัดการด้วยความชัดเจน

Titan Service addresses all the requirements of the busiest departments and offers visibility and reporting that enables productive management.

Titan DMS นำเสนอรายงานระบบมาตรฐานกว่า 150 รายพร้อมความสามารถในการสร้างรายงานที่กำหนดเองในทุกแผนก

รับรายงานที่แน่นอนที่คุณต้องการในขณะที่คุณต้องการบนอุปกรณ์ที่เหมาะสมและกับใครก็ตามที่คุณเลือก

หากต้องการเพิ่มแดชบอร์ดภาพให้กับข้อมูลเชิงลึกของคุณโปรดดูส่วนขยายการวิเคราะห์ตัวแทนจำหน่ายของเรา

Titan Reports

Titan Reports offers a comprehensive suite of real-time reports for the insights you need to make informed decisions.

เรียนรู้เพิ่มเติม
ดู
Titan Reports

Dealer Analytics

Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.

เรียนรู้เพิ่มเติม
ดู
Dealer Analytics
A screen displaying blue and orange analytic and metric data
การวิเคราะห์ตัวแทนจำหน่าย

แดชบอร์ดการวิเคราะห์

หากต้องการเพิ่มแดชบอร์ดภาพให้กับข้อมูลเชิงลึกของคุณ Dealer Analytics จะให้การเข้าถึงแบบเรียลไทม์แบบเดียวกับที่DMS ของคุณมอบให้ ในขณะเดียวกันก็ส่งมอบให้ภายในแดชบอร์ดออนไลน์ที่ปรับแต่งได้พร้อมที่จะดูเมื่อใดก็ตามที่คุณต้องการ

ข้อมูลเชิงลึกของลูกค้า

เรื่องราวจริง ผลลัพธ์ที่แท้จริง ดูว่าทำไมลูกค้าของเราถึงเชื่อในสิ่งที่เราส่งมอบ

Opening Quotation MarksClosing Quotation Marks
The team that delivered the training was great. They really fitted in with the team here and the fact they had dealership experience (rather than just software experience) was invaluable.
Darren McIlwrath
Financial Controller
BMW Sydney, NSW, Australia

Product
extensions.

Titan's core DMS offers a comprehensive solution that powers all dealership departments.

This core software can be enhanced to meet individual requirements with our range of enterprise product extensions.

Dealer Parts

Dealer Parts is a trading hub that provides a complete solution for automotive manufacturers, dealers, and trade customers.

เรียนรู้เพิ่มเติม

Service Quote Approval

Service Quote Approval offers itemised quotes with supporting images, videos, and documents directly from the RO screen.

เรียนรู้เพิ่มเติม

Parts Barcoding

Parts Barcoding streamlines warehouse logistics to ensure the right part is available for the right customer at the right time.

เรียนรู้เพิ่มเติม

Dealer Analytics

Dealer Analytics provides insight into key performance areas across multiple departments and dealerships in real-time.

เรียนรู้เพิ่มเติม

Dealer Appraisal

Dealer Appraisal offers full information at inspection for accurate valuations and faster listing of used vehicles.

เรียนรู้เพิ่มเติม

Parts eCommerce

Parts eCommerce seamlessly connects your online sales and your parts warehouse - with just one click!

เรียนรู้เพิ่มเติม

Vehicle Barcoding

Vehicle Barcoding offers a mobile solution for efficient stocking, workshop tracking, and managing your vehicle inventory.

เรียนรู้เพิ่มเติม

Titan Data Nexus

Titan Data Nexus consolidates dealership or group data needs through a secure platform for real-time business intelligence tools.

เรียนรู้เพิ่มเติม

Media Storage Plus

Media Storage Plus streamlines workflow and enhances productivity by transforming management of media files.

เรียนรู้เพิ่มเติม

Titan Academy

Titan Academy is a guided online learning centre that ensures your team's expertise across any functionality.

เรียนรู้เพิ่มเติม

Dealer Prospects

Dealer Prospects drives all aspects of the lead management and customer contact process on the go.

เรียนรู้เพิ่มเติม

Technician Timeclock

Technician Timeclock provides a more efficient, personalised clocking experience either offsite or at the work bay.

เรียนรู้เพิ่มเติม

What would you
like to do next?

Implementation process

Understand the process from enquiry to installation.

Training and support

Layered support to ensure you are in control.

Get to
know us

Meet the team and learn about our culture and values.

Submit enquiry
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get in touch

Please fill out the form and one of our team will come back to you as soon as possible.